
State Farm® Insurance Agent Frank Petronella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Taylor
March 3, 2025
"Solved my question fast"
"My State Farm team and I are happy to be your good neighbor!"
Mauricio Morocho
March 3, 2025
"Great Service!!! I had the best experience working with Sandra taking care of everything when it came to my car insurance, and I got great coverage"
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know!"
luna carvajal
February 28, 2025
"Excellent service, thank you so much"
"We appreciate your business! Please let us know if we can help you in any other way!"
Jennifer Finley
February 28, 2025
"Been a State Farm customer for over 30 years… agents are usually great. But definitely think the customer service with Janet at Franks office is above and beyond. Makes everything easy."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
pinakin vachhani
February 27, 2025
"Janet was incredibly kind and supportive when addressing my insurance needs. She truly went out of her way to help, and I felt genuinely cared for throughout the entire process."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
kevin bigelow
February 20, 2025
"It was a pleasure to deal with this agent. They were very spontaneous and even stayed in contact with me after hours through texting. I would recommend them to anyone. From the start to the finish they made the process of getting my Home Insurance right. Thank you for the easy process"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Darleen Beals
February 20, 2025
"I recently switched my homeowners and auto insurance to State Farm. I had many questions about the process needless to say. They were willing to explain everything to me in ways that made sense to me. That gave me the peace of mind I needed. Then in November, I purchased a new vehicle so I had to make changes to auto policy. As a senior citizen and recent retiree, my driving habits have changed. I again had many questions ! A young lady named Janet provided me with information that I needed so, I could make could be certain that my policy was personalized for me. I have no doubt that choosing Start Farm Insurance was a great choice !"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Yudelkys Fabian
February 20, 2025
"Vladimir was attentive and helpful. Thank you so much."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sherry
February 20, 2025
"I’ve had the best experiences anytime I’ve had a question or concern. Frank is prompt reliable and honest. At a time when my family needed just that!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
remus rosario
February 19, 2025
"Always a great experience very attentive and helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dave Rucinski
February 18, 2025
"Janet was extremely helpful in reviewing my auto insurance policy. She was very helpful in explaining my coverage and policy options. Thank you!!! Dave R"
"Thank you for letting us serve your auto insurance needs! We appreciate you."
Constanza Palomino
February 13, 2025
"Muy buena con Janeth su atención al cliente es óptimo"
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know!"
Juan Sanchez
February 13, 2025
"Added a new vehicle, and Sandra made the transaction smooh and easy. Thank you..😁"
"We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marcela Bonilla
February 11, 2025
"Janeth was so good listener, she listened carefully to all of our questions, very kind and helped us a lot. We appreciate all her time"
"We appreciate your business! Thank you for letting us set up your life insurance policy. Please let us know if you need help with anything else. Thanks, again!"
Yu Zhu
February 7, 2025
"Recently, I moved from NY to NJ, and also changed my insurance policies to State Farm, including Auto, Home and Umbrella. Frank Petronella and his associate, Vladimir Hyppolite have been very helpful. They are professional and very efficient. Highly recommended."
"We specialize in "State to State" applications. We value you and your trust in us!"
Wilson Santos
February 7, 2025
"Thank you for your time, and the way you treat and help us. We appreciate it"
"We appreciate you - thank you for letting us support your auto, home and life insurance needs. Please let us know if we can assist you in any other way."
Jorge Munguia
February 7, 2025
"Janet was really helpful and very professional"
"Thank you for reviewing our State Farm office! We look forward to continuing to support your auto insurance needs."
Angela Zukoski
February 6, 2025
"I love that. When I call they always pick up and know who I am. Everyone in the office is so kind and attentive.. very happy that I am working with them.. it's been a couple years now and I haven't had any problems at all..🎉"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Richard Olivero
February 6, 2025
"I recently switched to State Farm, and I couldn't be happier with my decision. From the moment I contacted them, their customer service was exceptional. They took the time to understand my needs and worked diligently to find the best coverage options for me. One of the standout aspects of my experience was how they helped me lower my insurance quote. The agent reviewed my current policy, identified areas where I could save, and offered valuable suggestions. They explained everything clearly and made the entire process smooth and stress-free. Thanks to State Farm, I'm now paying a much more affordable rate for my insurance without sacrificing coverage. I highly recommend them to anyone looking for a reliable and customer-focused insurance provider!"
"Thank you for taking the time to give us a review! We are grateful you are letting us handle your auto and home insurance needs! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Michael LaRosa
February 4, 2025
"I recently received news that my Auto Insurance premium was going up, due to a Nationwide increase. This "News", was nothing to celebrate and I immediately started thinking of ways I could try and save on my monthly bill. Well, someone over at State Farm must have a Crystal Ball or it might be something else, something even harder to believe.... that there's actually some insurance agents out there that actually care about saving their clients money. Unsolicited, unprovoked and unbelievable, my phone starts to ring, and it's State Farm, (no it wsn't Jake), it was Emyah, Emyah from State Farm and she was certainly not hideous! I couldn't believe what i was hearing, what's that you say?, you wabt to see how you can help me save money on my auto insurance? For the net 30 mins, Emyah, went over every possible options. Reviewing all 3 vehicles under my existing policy, comparing, contrasting and calculating all the possible changes, taking all of my questions and patiently sticking with me listening, as I vented my frustrations over the phone. Long story, longer, the call was worth every second of my time. Emyah was able to save me a ton of money on my Car Insurance and she remained helpful and friendly right until the end. I am very glad I decides to pick up the phone when she called. I think I have a entirely brand new perspective and appreciation for "good" insurance agents and more specifically Emyah over at State Farm. I would highly recommend if you are looking for a new auto insurance company, you ask for Emyah specifically, she's the best!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you for letting us serve your auto insurance needs!"
Hector Rodriguez
February 3, 2025
"Es una excelente persona muy amable y siempre esta lista para ayudar a resolver problemas"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ramiro Gutierrez
January 31, 2025
"Excelente atencion muy buen servicio"
"We appreciate your review! Thank you for letting us insure your auto & renter's policies. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cris Vergel
January 30, 2025
"These days everyone is in a hurry to provide bad service. Thank you Emyah for your patience. Appreciate you taking your time to provide excellent service. Good job answering my questions. Thank you. Eileen Balatbat"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Debbi Greenfield
January 28, 2025
"Absolutely a pleasure working with Janet today! She was very clear in her explanations to me & extremely helpful!"
"Debbi thank you for being a customer for Auto & Renters Insurance!"
Temicka Wiggins
January 27, 2025
"Emyah was so kind and patient. She gave me a breakdown of all discounts that State Farm offers as well as quotes for my home, auto, and life insurance. Sticking with this office from now on"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"