Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Schaniek Easley

Schaniek Easley

May 27, 2026

5  out of  5
rating by Schaniek Easley
"I highly recommend Janet at State Farm. She is very reliable, has quick responses, and is truly a pleasure to work with. She always makes the process smooth and stress-free, and you can count on her to be helpful and professional every step of the way."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Frank Petronella’s Team! We deeply appreciate your kind words here in Hasbrouck Hts . "
Profile photo of Lesley Ramos

Lesley Ramos

May 20, 2026

5  out of  5
rating by Lesley Ramos
"I had a really good experience working with Janet at State Farm. She took the time to walk me through everything and explained my options in a way that was clear and easy to follow. I never felt rushed, and she made sure all my questions were answered before moving forward. What really stood out is that she’s bilingual and was able to help my family in Spanish, which made a big difference. She made sure everyone understood the details and felt comfortable with the decisions being made. Overall, she’s patient, knowledgeable, and genuinely helpful. I’d definitely recommend Janet if you’re looking for someone who takes the time to explain things and makes the process feel a lot less overwhelming."
We responded:
"Thank you for taking the time to leave such a great review, Lesley. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of lizbeth barbecho

lizbeth barbecho

May 20, 2026

5  out of  5
rating by lizbeth barbecho
"Service was amazing. Janet was very attentive to my needs, made my process so much smoother, and definitely went out of her way to satisfy my expectations. Definitely recommend Janet at State Farm!"
We responded:
"Thank you so much for the 5-star rating, lizbeth! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Lamar Henry

Lamar Henry

May 20, 2026

5  out of  5
rating by Lamar Henry
"Emyah was so friendly and helpful today. I appreciate how patient she was while going over all the options available to me!"
We responded:
"Lamar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Frank Petronella’s Team—we are always here to help!"
Profile photo of Shane Wiggins

Shane Wiggins

May 20, 2026

5  out of  5
rating by Shane Wiggins
"Emyah C. was a great help to me. I couldn’t have asked for a better State Farm professional. Thank you so much for all of your phenomenal help."
We responded:
"Thank you so much for the 5-stars, Shane! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Geoanny Cando

Geoanny Cando

May 20, 2026

5  out of  5
rating by Geoanny Cando
"Had the Pleasure of Speaking with Janet she was amazing, helped me out with Every question and concern i had. The amount of patience she had was greatly appreciated. She will be only person i want to communicate with moving forward when contacting. Made my day! you need more people like her in that office"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Frank Petronella’s Team. "
Profile photo of Alma Recinos

Alma Recinos

May 20, 2026

5  out of  5
rating by Alma Recinos
"Excelente servicio me ayudan mucho excelente precios"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Vlado Kamboshev

Vlado Kamboshev

May 20, 2026

5  out of  5
rating by Vlado Kamboshev
"Amazing experience with this insurance company. Sandra is super helpful, friendly, and quick with any questions or concerns I had. Highly recommend"
We responded:
"Thank you for the amazing review, Vlado! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Paola Dominguez

Paola Dominguez

May 20, 2026

5  out of  5
rating by Paola Dominguez
"I highly recommend this office. Sandra was extremely helpful, professional, and made the entire process easy and stress free. She took the time to answer all my questions and provided excellent customer service. Thank you to Sandra and the State Farm team for all your help!"
We responded:
"Thanks so much for the fantastic rating, Paola! We are so glad you had a positive experience with us here on State Farm Agent Frank Petronella’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Val juch

Val juch

May 20, 2026

5  out of  5
rating by Val juch
"Sandra at State Farm was extremely professional, courteous, and helpful while assisting me with my policy. She made the entire process simple and stress-free, answered all my questions, and provided outstanding customer service. Highly recommend working with her!"
We responded:
"Val, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Orlando Vee

Orlando Vee

May 20, 2026

5  out of  5
rating by Orlando Vee
"I had a really great experience working with Janet at Frank Petronella State Farm. She was super friendly, patient, and made everything easy to understand. She helped me find the right coverage without making the process stressful at all. You can tell she genuinely cares about her customers and takes the time to help. Definitely recommend reaching out to Janet if you’re looking for insurance! — Orlando"
We responded:
"We are grateful for your 5-star review, Orlando! Thanks for taking a moment to share your positive rating of State Farm Agent Frank Petronella’s Team here in Hasbrouck Hts . "
Profile photo of Barbara Bilis

Barbara Bilis

May 12, 2026

5  out of  5
rating by Barbara Bilis
"Sandra was a great help as always very professional she walked me thru everything I recommend this company all the time"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Emily Bendana

Emily Bendana

April 30, 2026

5  out of  5
rating by Emily Bendana
"Franks Office is responsive and knowledgeable. I have been with them several years and will continue as a client."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hasbrouck Hts to know that you had such a wonderful experience with us here on State Farm Agent Frank Petronella’s Team."
Profile photo of Aníbal Ortiz

Aníbal Ortiz

April 28, 2026

5  out of  5
rating by Aníbal Ortiz
"Good experience"
We responded:
"Thank you for the 5-star review, Aníbal! Here on State Farm Agent Frank Petronella’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of MaryAnne McDermott

MaryAnne McDermott

April 21, 2026

5  out of  5
rating by MaryAnne McDermott
"I was in a car accident a few months ago and from the beginning of the claims process until the end it was terrific. Each person along the way was so nice and comforting even though the accident was my fault. I'm so glad that I was with State Farm 😊"
We responded:
"MaryAnne, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Frank Petronella’s Team is just a call or email away!"
Profile photo of Ben

Ben

April 17, 2026

5  out of  5
rating by Ben
"Love, love, love, love, love, State Farm and my local agent are great so helpful. Take the time talk to me. I feel like we’re a family."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Frank Petronella’s Team. "
Profile photo of Edwin Chuya

Edwin Chuya

April 7, 2026

5  out of  5
rating by Edwin Chuya
"Janet provided excellent service. She was extremely helpful, taking the time to explain everything clearly and making the entire process smooth and easy to understand."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Frank Petronella’s Team. "
Profile photo of Keshawn James

Keshawn James

March 23, 2026

5  out of  5
rating by Keshawn James
"I’ve had State Farm insurance for over five years now and I’ve only dealt with Frank Petronella Office And I can honestly say they are the main reasons why I haven’t switched insurances yet I could easily go with another company that will offer me such a cheaper rate, but their Customer Service 📦 is by far hands-down the best I’ve ever dealt with I don’t wanna mispronounce her name but I believe her name is Cassandra. She is amazing when it comes down to handling my business insurance information if I’m ever looking for COI in Frank does an amazing job with all of my auto insurance business insurance life insurance and he He even helped me with my whole life insurance before as well super grateful and super thankful for Frank and his whole team. I hope the power that be sees this and really reward them for all their hard work."
We responded:
"We appreciate your review, Keshawn. We are so happy that you had such a wonderful experience with State Farm Agent Frank Petronella’s Team here in Hasbrouck Hts ! "
Profile photo of Sean O'Boyle

Sean O'Boyle

March 20, 2026

5  out of  5
rating by Sean O'Boyle
"Janet was a pleasure to work with and took care of my new insurance so fast and seamless. Highly recommend their service"
We responded:
"Thank you for your kind review of State Farm Agent Frank Petronella’s Team. We appreciate it!"
Profile photo of Castillo Distributors

Castillo Distributors

March 13, 2026

5  out of  5
rating by Castillo Distributors
"Very respectful and very professional. Completely satisfied with Frank Petronella and all his team!"
We responded:
"Castillo, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Lynn C

Lynn C

March 11, 2026

5  out of  5
rating by Lynn C
"We have been using this agency for forty years. Recently we bought a second house and also switched over our car insurance to State Farm. I have spoken to Frank and Mark and most recently Janet. Everyone has been very helpful and knowledgeable."
We responded:
"Thank you Lynn. We can’t believe it’s been 40 years!! We greatly appreciate your long tenure. "
Profile photo of kelechi igbokwe

kelechi igbokwe

March 6, 2026

5  out of  5
rating by kelechi igbokwe
"Emyah was so professional while attending to me.She answered all my questions and was very polite and helpful.I really appreciate her professionalism."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
Profile photo of Guillermo Gomez

Guillermo Gomez

March 5, 2026

5  out of  5
rating by Guillermo Gomez
"I recently had the pleasure of working with Janet at Frank Petronella State Farm Agency, and the experience was outstanding from start to finish. Janet is incredibly thorough and patient. She took the time to walk me through my options, answered all of my questions without hesitation, and made sure I felt completely comfortable with my coverage decisions. Her communication is prompt and clear, which made the entire process seamless. It’s rare to find someone who combines professionalism with such a genuine, caring approach. If you’re looking for reliable guidance and top-tier customer service, I highly recommend reaching out to Janet."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Víctor Castillo

Víctor Castillo

March 5, 2026

5  out of  5
rating by Víctor Castillo
"I had such a great experience working with Frank Petronella State Farm Agency — specifically with Janet! Janet is professional, knowledgeable, and incredibly responsive. She takes the time to explain everything clearly and makes sure you truly understand your coverage options. You can tell she genuinely cares about helping her clients and finding the best solutions for their needs. The entire process was smooth, stress-free, and efficient. If you’re looking for someone who is attentive, trustworthy, and easy to work with, I highly recommend reaching out to Janet at Frank Petronella State Farm!"
We responded:
"Thank you so much for the 5-stars, Víctor! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Charo Raurau

Charo Raurau

February 25, 2026

5  out of  5
rating by Charo Raurau
"Gracias a su agente Janet pude obtener una buena covertura sin mensionar que hasta me inscribi en un seguro de vida. Ah y sobre todo la paciencia que tiene en explicar tus inquietudes, recomiendado y no duden en continiar sus servicios."
We responded:
"Thank you for the 5-star review, Charo! Here on State Farm Agent Frank Petronella’s Team, we are proud to serve our community and appreciate your recognition. "