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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean O'Boyle

March 20, 2026

5  out of  5
rating by Sean O'Boyle
"Janet was a pleasure to work with and took care of my new insurance so fast and seamless. Highly recommend their service"
We responded:
"Thank you for your kind review of State Farm Agent Frank Petronella’s Team. We appreciate it!"
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Castillo Distributors

March 13, 2026

5  out of  5
rating by Castillo Distributors
"Very respectful and very professional. Completely satisfied with Frank Petronella and all his team!"
We responded:
"Castillo, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lynn C

March 11, 2026

5  out of  5
rating by Lynn C
"We have been using this agency for forty years. Recently we bought a second house and also switched over our car insurance to State Farm. I have spoken to Frank and Mark and most recently Janet. Everyone has been very helpful and knowledgeable."
We responded:
"Thank you Lynn. We can’t believe it’s been 40 years!! We greatly appreciate your long tenure. "
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kelechi igbokwe

March 6, 2026

5  out of  5
rating by kelechi igbokwe
"Emyah was so professional while attending to me.She answered all my questions and was very polite and helpful.I really appreciate her professionalism."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Guillermo Gomez

March 5, 2026

5  out of  5
rating by Guillermo Gomez
"I recently had the pleasure of working with Janet at Frank Petronella State Farm Agency, and the experience was outstanding from start to finish. Janet is incredibly thorough and patient. She took the time to walk me through my options, answered all of my questions without hesitation, and made sure I felt completely comfortable with my coverage decisions. Her communication is prompt and clear, which made the entire process seamless. It’s rare to find someone who combines professionalism with such a genuine, caring approach. If you’re looking for reliable guidance and top-tier customer service, I highly recommend reaching out to Janet."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Víctor Castillo

March 5, 2026

5  out of  5
rating by Víctor Castillo
"I had such a great experience working with Frank Petronella State Farm Agency — specifically with Janet! Janet is professional, knowledgeable, and incredibly responsive. She takes the time to explain everything clearly and makes sure you truly understand your coverage options. You can tell she genuinely cares about helping her clients and finding the best solutions for their needs. The entire process was smooth, stress-free, and efficient. If you’re looking for someone who is attentive, trustworthy, and easy to work with, I highly recommend reaching out to Janet at Frank Petronella State Farm!"
We responded:
"Thank you so much for the 5-stars, Víctor! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Charo Raurau

February 25, 2026

5  out of  5
rating by Charo Raurau
"Gracias a su agente Janet pude obtener una buena covertura sin mensionar que hasta me inscribi en un seguro de vida. Ah y sobre todo la paciencia que tiene en explicar tus inquietudes, recomiendado y no duden en continiar sus servicios."
We responded:
"Thank you for the 5-star review, Charo! Here on State Farm Agent Frank Petronella’s Team, we are proud to serve our community and appreciate your recognition. "
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Jonathan Lopez

February 25, 2026

5  out of  5
rating by Jonathan Lopez
"Emyah was very pleasant to work with. She was patient, thorough, and professional. I look forward to doing business with state farm!"
We responded:
"Thank you so much for the 5-star rating, Jonathan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Lesly CHenriquez

February 24, 2026

5  out of  5
rating by Lesly CHenriquez
"Janet from State Farm has helped me so much with all the questions and concerns I’ve had. She is always very efficient, patient, and makes everything easy to understand. She takes the time to clearly explain all my options and makes sure I feel confident about my coverage. My experience with State Farm has been excellent overall. They provide reliable service, great customer support, and truly care about their clients. I highly recommend State Farm to anyone looking for a trustworthy and professional insurance company."
We responded:
"Wow, thank you for the 5-star review, Lesly! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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SalHen Foods (Healthy food)

February 24, 2026

5  out of  5
rating by SalHen Foods (Healthy food)
"Excelentes servicios y una atención al cliente de primera. Siempre hablo con Janet y ella es muy amable y me explica todo con paciencia haciendo que yo entienda todo."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Frank Petronella, agente de State Farm, aquí en Hasbrouck Hts. "
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Reshma Ansari

February 24, 2026

5  out of  5
rating by Reshma Ansari
"Anaya and Frank were very helpful in giving the best rates for my auto insurance. They offered me discounts that can further lower my cost. Very courteous staff and prompt to respond. I was ripped off by previous insurance who I was loyal to for 8 years. But one accident changed everything and they were charging a paycheck. I found relief when I spoke to Frank and Anaya. They helped every possible way to bring it down."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Frank Petronella’s Team. "
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Morad Dalia

February 19, 2026

5  out of  5
rating by Morad Dalia
"I have been in the Car business for over 15 years, and getting in touch with an insurance agent sometimes is a nightmare, and takes very long. I recently called this agency and spoke with Janett for a mutual client of ours, and she was super professional, fast, and very attentive. The whole policy change took less than 5 minutes. Highly recommend this agency."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Frank Petronella’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hasbrouck Hts ."
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Zahira Burgos

February 13, 2026

5  out of  5
rating by Zahira Burgos
"Janet from State Farm was courteous and helpful during our call. Definitely worth calling and getting things resolved. Thanks, Janet!"
We responded:
" Thank you so much, [Customer Name], for your 5-star review and for trusting our State Farm insurance office in Hasbrouck Heights, NJ! We truly appreciate your kind words and the opportunity to help with your auto insurance, home insurance, renters insurance, life insurance, and business insurance needs. At Frank Petronella State Farm Insurance Agency, our goal is to provide excellent customer service, fast response times, and personalized insurance coverage to families and businesses throughout Little Ferry, Hackensack, Ridgefield Park, Moonachie, Carlstadt, Lodi, and all of Bergen County, New Jersey. Whether you’re shopping for car insurance quotes, homeowners insurance, condo insurance, renters insurance, life insurance policies, or small business insurance, our team is always here to help find the best coverage at the best value. Thanks again for choosing State Farm — we truly appreciate your business and look forward to being your local insurance agent for many years to come!"
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Alex Martinez

February 13, 2026

5  out of  5
rating by Alex Martinez
"Janet has great customer service! She was nice, attentive and helped me out when I really needed it!"
We responded:
"Thank you, Alex!"
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George Crew

February 10, 2026

5  out of  5
rating by George Crew
"We’ve had an excellent experience working with Frank Petronella’s office, especially Janet, who is truly a standout. The entire team is consistently helpful, responsive, and reliable, and the service always feels genuinely personal and one-on-one. What we appreciate most is never feeling like “just another policy number,” which can so easily happen when dealing directly with large insurance companies. With Frank and his team, there’s real attention, follow-through, and care. We originally worked with them for our auto insurance and were so happy with the experience that when we purchased our new home, choosing Frank and his team for our homeowners insurance was the only natural decision. Highly recommend to anyone looking for knowledgeable guidance and truly personalized service."
We responded:
"George, thank you for your wonderful review of State Farm Agent Frank Petronella’s Team!Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Frank Petronella’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hasbrouck Hts .Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Frank Petronella’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hasbrouck Hts ."
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Fried Faassen

February 9, 2026

5  out of  5
rating by Fried Faassen
"Janet, of Franks Petronella’s office, was of great help by taking the time for me to explain all the details for reporting car insurance claims and what to do in case of accidents. Janet was patient and knowledgeable."
We responded:
"Fried, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Frank Petronella’s Team!"
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Cesar Ayala

January 30, 2026

5  out of  5
rating by Cesar Ayala
"I always have a good help faster and courteous Sandra was excellent help"
We responded:
"Thank you, Cesar, we appreciate your five star review"
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Mary Lawlor

January 27, 2026

5  out of  5
rating by Mary Lawlor
"Very helpful and knowledgeable. Spent a lot of time with me answering all my questions."
We responded:
"Mary, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Frank Petronella’s Team is just a call or email away!"
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Jacqui DeMarco

January 23, 2026

5  out of  5
rating by Jacqui DeMarco
"Amazing service! Janet was so nice and extremely helpful. Definitely recommend!!"
We responded:
"Jacqui, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Frank Petronella’s Team!"
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Erick

January 21, 2026

5  out of  5
rating by Erick
"Emyah was very helpful and answered all of my questions. Agents like her is why we are part of State Farm."
We responded:
"Thank you for your kind review of State Farm Agent Frank Petronella’s Team. We appreciate it!"
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Bud Clayton

January 20, 2026

5  out of  5
rating by Bud Clayton
"Office Manager, Sandra Berkowska, was terrific! Very efficient and totally prepared to handle my renter's insurance requirements per my apt. complex. Good service makes all the difference."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris Cooper

January 19, 2026

5  out of  5
rating by Chris Cooper
"I’ve been a client of Frank’s for a few years now and I couldn’t be happier I switched over. His whole staff are responsive, knowledgeable, professional and proactively reach out with any policy updates/ways to offer the best savings. Shoutout to Emyah who recently helped me lower my policy in the face of statewide increases."
We responded:
"Chris, thank you for your wonderful review of State Farm Agent Frank Petronella’s Team!"
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Constanza Palomino

January 15, 2026

5  out of  5
rating by Constanza Palomino
"Muy buena con Janeth su atención al cliente es óptimo"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know!"
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Theresa D'Arminio

January 7, 2026

5  out of  5
rating by Theresa D'Arminio
"Emyah was helpful in adding a car to my account. She answered all of my questions and concerns."
We responded:
"Thank you, Teresa. We are always here to help you out for all your insurance needs! Emyah is a rockstar!"
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Katarina Rukavishnikova

December 22, 2025

5  out of  5
rating by Katarina Rukavishnikova
"I called to add a car and removed another. The representative was extremely pleasant, knowledgeable and was able to handle my inquiry within like 2 minutes. Thank you so much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"