State Farm® Insurance Agent Frank Petronella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mary bogen
December 23, 2024
"Friendly and insightful! I had all my questions answered and was confident with my decision."
Kevin Myles
December 20, 2024
"Very nice and helpful with what I was looking for"
A'zhae Mitchell
December 19, 2024
"Emyah was amazing to work very cooperative & great customer skills, will definitely be sticking to this branch!"
Troy Dolphus
December 19, 2024
"Very good people great service i love it"
Yessica Sinche
December 19, 2024
"I got the pleasure to work with Janet Munoz. She was kind, patient and provided great customer service. She explained all of the services offered in a digestible manner, For anyone who wants customer support, I would highly recommend you work with her."
Genesis Powell
December 19, 2024
"Emyah was extremely helpful and made everything clear as possible. I couldn’t ask for better guidance!"
fernando f
December 18, 2024
"Qué gran experiencia que tuve con Janet, ella proporciona un gran servicio al cliente. Recomiendo ampliamente esta agencia y definitivamente preguntar por Janet para cualquier consulta."
Carmen Sinchi
December 17, 2024
"I’ve had a positive experience with Janet, her customer service is great. She is very helpful and answers all questions in a professional way."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jason Romer
December 17, 2024
"Emyah provided outstanding service as an insurance agent. She demonstrated exceptional knowledge, answering all my questions with clarity and professionalism. What truly stood out was her approachable demeanor—she was thorough without being overbearing, creating a comfortable and pressure-free experience."
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Emmanuel V. Painting Services
December 17, 2024
"Janet Munoz She has been very kind and very explicit in every detail of the insurance and she takes the necessary time, without any rush, the time we spent with State Farm has been good, thank you Janet Munoz for your service!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Juan Gómez
December 17, 2024
"Gracias señora Janet Munoz excellent atención 🙏🙏"
"Thank you, Juan for your five star review"
Deeksha Shetty
December 17, 2024
"Vlad is amazing to talk to always. He is patient and provides right information by giving you the time to process the complexities of the insurance and will suggest the best option. Thank!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
btafur Tafur
December 16, 2024
"Janet was really helpful with billing questions and help me solve the problem"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alexandra Phoenix
November 27, 2024
"Vlad is top-tier. Provides clear explanations of what things are and solutions."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
anthony auriemma
November 15, 2024
"The most comfortable experience you can have with an insurance agency ⭐️⭐️⭐️⭐️⭐️"
Edgar Clash
November 8, 2024
"For many years I have been provided with excellent customer service. The representative demonstrated good people skills and the knowledge to provide me with accurate information. I highly recommend State Farm Insurance. I am very happy with their services."
Bidesh Chatterjee
October 28, 2024
"Frank and Vlad both are amazing, understanding and will always ready to help you if you need suggestions, help and they are very responsive. I have been talking to Vlad for sometime now and he is the best and will always attend, hear and respond quickly. Thank you guys!!"
Ramiro Gutierrez
October 25, 2024
"Excelente atencion muy buen servicio"
Nixon Malin
October 22, 2024
"Very good service, one of the best insurance companies"
"Thank you for the kind review we appreciate your business "
Ivana L.
October 22, 2024
"This is a shady insurance agency. Beware"
"Hello Ivana, I can assure you that we are a compliant insurance agency. If you feel we are doing something incorrect please call me directly at 201-288-0099. I stand by my integrity and as a small business owner I am not in the business of doing anything that would jeopardize my reputation. "
Michael Wirth
October 18, 2024
"This agency is one of the best I have experienced in my lifetime. They are so helpful. I had received multiple quotes for Auto that were high like everyone was sticking it to me price wise for a drop in my credit rating which was not serious. Frank Petronella the owner of the agency worked his magic with their underwriting dept and got me coverage that saved me 100's of dollars. He is very professional. I also have my HO policy with them as well. Janet Munoz , customer service, at the agency was also helpful regarding taking charge of getting my mortgage company the declarations within 15 minutes of my call. Overall this agency goes beyond what most of us expect but want. Incredible!!"
"Thank you Michael for letting us insure your Home Insurance and Auto Insurance "
Pauline R Wager
October 17, 2024
"Janet was very helpful and resolved my issues."
"Janet is the best Pauline! We are always here to help you for your insurance needs"
Pete Greenwood
October 1, 2024
"Awesome insurance company. Very knowledgeable they help me save money In many different ways. Thank you."
"Thank you Pete. We’re happy to save you money on your auto insurance "
Carlos Jimenez
September 12, 2024
"Estoy satisfecho con El servicio y atencion que me proporciono Janet muñoz"
"Thank you Carlos, we are here 24/7 for Auto Insurance, Home Insurance and anything else you may need"
Patrick McCrann
August 20, 2024
"I would like to acknowledge Alex Bauer for his excellent customer service. He goes the extra mile, with a personal touch, to address any questions / concerns and always has the answers or resolution. He is always prompt to respond. I sent an email to him with an inquiry and he went out of his way to call me directly instead of just responding to the email. He is an invaluable asset to the company and you are lucky to have him as an agent representing State Farm. I would highly recommend him to friends and family. It is refreshing having the human touch in a technology driven world as we now know it. Sincerely, Patrick & Dorie McCrann"
"Thank you Patrick. Alex is the best!"