State Farm® Insurance Agent Frank Petronella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Edgar Clash
November 8, 2024
"For many years I have been provided with excellent customer service. The representative demonstrated good people skills and the knowledge to provide me with accurate information. I highly recommend State Farm Insurance. I am very happy with their services."
Bidesh Chatterjee
October 28, 2024
"Frank and Vlad both are amazing, understanding and will always ready to help you if you need suggestions, help and they are very responsive. I have been talking to Vlad for sometime now and he is the best and will always attend, hear and respond quickly. Thank you guys!!"
Ramiro Gutierrez
October 25, 2024
"Excelente atencion muy buen servicio"
Nixon Malin
October 22, 2024
"Very good service, one of the best insurance companies"
"Thank you for the kind review we appreciate your business "
Ivana L.
October 22, 2024
"This is a shady insurance agency. Beware"
"Hello Ivana, I can assure you that we are a compliant insurance agency. If you feel we are doing something incorrect please call me directly at 201-288-0099. I stand by my integrity and as a small business owner I am not in the business of doing anything that would jeopardize my reputation. "
Michael Wirth
October 18, 2024
"This agency is one of the best I have experienced in my lifetime. They are so helpful. I had received multiple quotes for Auto that were high like everyone was sticking it to me price wise for a drop in my credit rating which was not serious. Frank Petronella the owner of the agency worked his magic with their underwriting dept and got me coverage that saved me 100's of dollars. He is very professional. I also have my HO policy with them as well. Janet Munoz , customer service, at the agency was also helpful regarding taking charge of getting my mortgage company the declarations within 15 minutes of my call. Overall this agency goes beyond what most of us expect but want. Incredible!!"
"Thank you Michael for letting us insure your Home Insurance and Auto Insurance "
Pauline R Wager
October 17, 2024
"Janet was very helpful and resolved my issues."
"Janet is the best Pauline! We are always here to help you for your insurance needs"
Pete Greenwood
October 1, 2024
"Awesome insurance company. Very knowledgeable they help me save money In many different ways. Thank you."
"Thank you Pete. We’re happy to save you money on your auto insurance "
Carlos Jimenez
September 12, 2024
"Estoy satisfecho con El servicio y atencion que me proporciono Janet muñoz"
"Thank you Carlos, we are here 24/7 for Auto Insurance, Home Insurance and anything else you may need"
Patrick McCrann
August 20, 2024
"I would like to acknowledge Alex Bauer for his excellent customer service. He goes the extra mile, with a personal touch, to address any questions / concerns and always has the answers or resolution. He is always prompt to respond. I sent an email to him with an inquiry and he went out of his way to call me directly instead of just responding to the email. He is an invaluable asset to the company and you are lucky to have him as an agent representing State Farm. I would highly recommend him to friends and family. It is refreshing having the human touch in a technology driven world as we now know it. Sincerely, Patrick & Dorie McCrann"
"Thank you Patrick. Alex is the best!"
Myfutelbolvids
August 17, 2024
"I have been with this agent for many years, It is alwasy a pleasure calling them. I recently added my daughter to our insurace as a new driver and it took about 5 min for the entire process to be done. Excellente customer service"
"We love helping out our customers and are always here to help you!"
Tim B
July 12, 2024
"Vlad was very thorough and explained clearly the coverages that would be beneficial for both my home and auto insurance. Provided links to help me save money. Highly recommend this group!"
"Thank you Tim. Vlad is the best at reviewing policies and coverages on both auto insurance and home insurance. "
Joseph Schwing
July 12, 2024
"Great service, Frank was curious and professional 👏"
"Thank you Joseph!! -Frank "
Everton Green
June 27, 2024
"What a great experience I had with Vlad, this is the first time that an insurance agent went above and beyond to show me the difference and all the details involve with insurance. I was able to save money and ended up with a better Umbrella policy with State Farm vs NJM. Vlad was very patient and took his time to explain all the details of both policies and he also provided great customer service. Kudos to State Farm for having such a agent that is concerned about his clients. I will recommend him to my family and friends!"
"Thank you Everton. Vlad as always, very thorough with every customer. He is an expert in reviewing coverages and providing feedback on auto insurance and home Insurance. Having an umbrella policy provides great protection for your assets!"
juan soriano
June 15, 2024
"Janet was great, she is very understanding and has great customer service skills. She took the time to explain State farm’s policies in a way i could understand. When I need something i will ask for her. And she is also vey friendly"
"Thank you Juan. We are always ready to explain your auto insurance policy, homeowners insurance policy and any other insurance policies that you have. "
tomammo
June 12, 2024
"I heartily recommend this agency. I dealt with a staff member named Vlad. He was great to deal with. Had enormous patience. Had answers to all my questions and really knew about the policy. I’ve been with this agency for years. If you need a homeowners policy, this is the place to go, and ask for Vlad. You’ll be in good hands."
"Thank you! We are so happy to hear this. We are always here to help you. "
Nelly De Jesus
June 11, 2024
"You looking for some to help you try Vlad he is the Best did a great job helping me out. Quick and proficient with professionalism. Highly appreciated and highly recommended!! Great and nice Job."
"Thank you Nelly. We strive to be quick and proficient for all of our customers. "
Kevin Brown
May 31, 2024
"Vlad did a great job helping me out. Quick and proficient with professionalism. Highly appreciated and highly recommended!!"
"Thank you, Kevin. We appreciate the feedback. Vlad is the best."
Timothy Graham
May 28, 2024
"My Agent has been extremely helpful with supplying product that has benefit Me and my family. I am eternally grateful. Thank You."
"Thank you, Tim"
Emmanuel Boateng
May 12, 2024
"Amazing"
"Thank you!"
NELFA FERNANDEZ
May 6, 2024
"Very nice people and outstanding service . Specially Sandra ."
"Thank you Nelfa "
Gabrielle Lombardi
May 5, 2024
"We have used Frank Petronella’s office for the past few years and they have always been helpful and professional. We switched all of our insurance over to State Farm and it was very easy. It is also easy to get in touch with them for any type of question or insurance concerns. I would recommend this office to anyone!"
"We always try to make switching over quick and easy!! whether it’s homeowners insurance or auto insurance, I am glad we made the process simple for you"
Ms Yas
May 1, 2024
"I've been with State Farm and Frank Petronella's team for 3 years now and the service is always great! Sandra has been especially helpful these past few weeks and I appreciate their overall attention to details and service."
"Thank you! We greatly appreciate it. We are always here to help"
Lisa Bee
April 30, 2024
"I have been a client of Frank Petronella’s State Farm for several years and would highly recommend this agency. I have always dealt with Alex Bauer; he is professional, knowledgeable, and a pleasure to talk to. My interactions with him have always been excellent, whether in person or on the phone. He listens, presents different options and suggestions on how to save on my premium, all while making sure I am insured the best I can be to protect myself and my family. I recommend this agency and Alex highly!"
"Thank you, Lisa, Alex is the best! We appreciate you being a loyal customer for so many years"
Judith
April 30, 2024
"Frank and his staff are always very helpful. I recommend Alex to anyone who is looking for new insurance. He knows his stuff and is always ready to help. They are a great office!"
"Judith, we are so glad to hear that you will be recommending us to your family and friends looking for the best quality insurance! We highly appreciate your outstanding review and doing business with you!"