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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nancy Carrasco

July 16, 2023

5  out of  5 rating by Nancy Carrasco
"Very friendly and knowledgeable"

Anderson Ames

July 12, 2023

5  out of  5 rating by Anderson Ames
"Wonderful experience with an agent by the name of Ashley cooperative, courteous N efficient she was—Thnx"

nuala maes

June 30, 2023

5  out of  5 rating by nuala maes
"I went into the office and spoke with Ashley. She was great! She was helpful, professional and very pleasant to deal with. Ashley made me want to do even more business with Frank Petronella. In fact - I prepaid my bill. I love dealing with awesome staff. Made my day!"

Arshad Naeem

June 30, 2023

5  out of  5 rating by Arshad Naeem
"Excellent service"

victor suarez

June 30, 2023

5  out of  5 rating by victor suarez
"Recently had the opportunity to work with Ashley on getting renters insurance for my apartment. She was thorough and helped me better understand my coverages. Excellent, I highly recommend this office!"

Lis Suarez

June 29, 2023

5  out of  5 rating by Lis Suarez
"This office is extremely professional. Thanks to Audrey, I was able to find a quote that matched what I was looking for. If I could give more stars, I would!"

sherry forrest

June 20, 2023

5  out of  5 rating by sherry forrest
"Customer service reps are friendly, professional excellent service"

Carol M

June 20, 2023

5  out of  5 rating by Carol M
"Excellent service, very professional, you just know everyone there cares about their customers. Ashley is great, you can tell she always answers the phone with a smile on her face!"

faheem smith

June 3, 2023

5  out of  5 rating by faheem smith
"Just wanted to give number 1 hands up job I got today from Ashley she was more than helpful and went out here way to ensure that everything I needed was satisfied very well done Ashley"

Kristen Caporaso

March 23, 2023

5  out of  5 rating by Kristen Caporaso
"Frank is great! He gave us the best rates and he was super quick and efficient! Highly recommend!!"


March 20, 2023

5  out of  5 rating by Manuel
"(Translated by Google) I had my routing number and account with state farm for monthly payments But it seems that my insurance for the three cars that I have was canceled and nobody notified me, no call I call but almost no response The only one who did call after a good person who did care about what had happened was Shley. They need people like her in their company. (Original) Yo tenia mi numero de ruta y cuenta con state farm para los pagos mensuales Pero susedio que fue cancelado mi seguro do los tres carros que tengo y nadie me avisi ninguna llama Yo llame pero casi nada de respuesta La unica que si llamo despues una buena persona que si se procupo por lo que avía pasado fue Shley nececitan personas como ella en su compania"

Lirak Hasangjekaj

January 16, 2023

5  out of  5 rating by Lirak Hasangjekaj
"This office is great when it comes to assisting their customers. Whenever I have questions about my policy I am given assistance quickly by a member of Frank’s office."

Andrew Aziziii

January 5, 2023

5  out of  5 rating by Andrew Aziziii
"Frank’s office is quick and efficient I had a very positive experience when adding a new car to my policy."

Daphne Ferraro

January 4, 2023

5  out of  5 rating by Daphne Ferraro
"I’ve been with Frank for maybe 20 years he has my homeinsurance my car insurance Sadly i had really bad luck with the past year oh, it wasn’t Frank’s decision, but State Farm corporate of letting me go because I had too many claims and this is just bad luck places at the wrong time. When you hit somebody from behind it’s your fault no matter what so be careful and don’t drive up peoples butts because I’m going through this now and I’m not gonna have insurance with them. I have to work out a deal and they’re the best people thank you thank you frank"

Robert Lewis

January 3, 2023

5  out of  5 rating by Robert Lewis
"I am confident in the service and protection I receive from Frank’s office and highly recommend them to others for their great prices."

Zach Collazo

January 2, 2023

5  out of  5 rating by Zach Collazo
"I recently had the opportunity to work Statefarm and was blown away by their professionalism, competitive rates, and friendly service."

Nicola Bruno

January 1, 2023

5  out of  5 rating by Nicola Bruno
"I have had nothing but positive experiences with State Farm. From the moment I started my policy, they have been there to help me through every step of the process."

Dom Petruzzella

December 27, 2022

5  out of  5 rating by Dom Petruzzella
"I switched to State Farm for my insurance needs and have been very happy with the coverage and rates they offer. The service team is also top-notch."

Brian Waytowich

December 22, 2022

5  out of  5 rating by Brian Waytowich
"I recently switched to Frank's State Farm office for my insurance needs and have been extremely impressed with how much they have helped me save on my premiums."

Chris Hargrave

December 21, 2022

5  out of  5 rating by Chris Hargrave
"I recently received a quote from State Farm and was blown away by the competitive price and comprehensive coverage offered. The team was very helpful in answering all of my questions and finding the best insurance options for my needs."

Harmit Parmar

December 1, 2022

5  out of  5 rating by Harmit Parmar
"very professional staff"

Eli Roman

August 26, 2022

5  out of  5 rating by Eli Roman
"Frank and his team are amazing, also makes my life easier never changing insurance company's again"

The harv

February 6, 2022

5  out of  5 rating by The harv
"Very helpful with car and home insurance."

Jennifer Bogart

December 24, 2021

5  out of  5 rating by Jennifer Bogart
"I am so thankful for Frank. He puts sewer endorsements on all his policies which I honestly didn't pay attention to. Fast forward to Hurricane Ida and all the rain caused a sewer clog on my street and the main sewer line backed up into our basement with about 4 inches of raw sewage. So disgusting, but we got a little under $20K for it which covered our Servpro costs, sewer line repair and repair of finished side. The adjuster that came out said we were very lucky to have the endorsement, most people do not have it, because otherwise we would have received $0. I now read my policy carefully and again so thankful for Frank. Even during the extremely busy Ida time Frank made time to speak with me. HIGHLY RECOMMEND!"

Tanzima Sultana

June 24, 2021

5  out of  5 rating by Tanzima Sultana
"I have been working with Mark for the last few weeks and he has been a wonderful help throughout my entire process from start to finish - thanks Mark for your knowledge and expertise!"